Privacy Policy

Ascension Living has created this privacy statement in order to demonstrate our firm commitment to privacy. This document discloses our information gathering and usage practices. For additional information about Ascension Living, please review our Terms and Conditions.

Use of your information
Ascension Living does not sell or rent your personal information to third parties.

Ascension Living collects personal information about you through your use of our services and the Website, including your registration details and information relating to your use of the Website and the content you access.

Ascension Living may use this personal information to help us provide services to you, to verify your identity, to enforce or apply our terms and conditions, to protect the rights, property, or safety of Ascension Living, our users, or others, for internal research purposes, for promoting and marketing other Ascension Living products and Services to you, and for any other use that you authorise.

We release account and other personal information only when we believe release is appropriate for legal compliance and law enforcement (including to government agencies with statutory law enforcement responsibilities); to facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of Ascension Living, our users, or others. Government agencies with statutory roles enabling them to request data from us. Members can contact Ascension Living to ask whether such information has been provided.

Email
It is the policy of Ascension Living to send our members email where you elect to receive them, in addition to customary business communications (payment confirmations, etc.). Further, it is our policy to immediately remove any member from any mailing list upon the member's request. In addition, Ascension Living will send newsletters and other communications to members. Newsletters will contain clear and obvious instructions for how the member can remove himself or herself from that mailing list.

We do use email as a means of receiving feedback from our members, and we encourage you to email us with your questions or comments.

Emailing tools
Ascension Living provides facilities throughout the site to refer a friend to Ascension Living or to send references to a specific listing to a friend. You may not use the "Email" service or other email forwarding services that we offer to send spam or otherwise send content that would violate our privacy policy or Terms and Conditions. We do not permanently store, sell, or rent these email messages or the email addresses.

Membership registration
Our site's registration form requires you to provide us contact information and may also require demographic information. We may use your contact information from the registration form to send you information about our company and promotional material from some of our affiliated partners. Your contact information is also used to contact you when necessary.

Updating your personal information
Ascension Living provides you with ways in which you can update your personal information, including changing your email address, password, phone number, etc. Ascension Living will store previous email addresses against your profile to ensure compliance with our Terms and Conditions - specifically the use of one account per member.


Payment instructions setup
Ascension Living enables you to make secure payments for services through our secure payment gateway services provider PAYPAL. Ascension living also provides an option to make payment for services using an offline method. You will receive an email from Ascension Living shortly after making your purchase that will include information about how this payment is to proceed and information about the delivery of any Ascension Living services.

Control of your password
You are responsible for all actions taken with your user name, email address and password, including fees. Therefore we do not recommend that you disclose your Ascension Living password to any third parties. If you choose to share your user name, email address and password or your information with third parties to provide you additional services, you are responsible for all actions taken with this information and therefore you should review that third party's privacy policy.

It is important for you to protect against unauthorised access to your password and to your computer. Ensure you logout when you have finished visiting Ascension Living, especially if you access Ascension Living from a shared computer.

Credit card security
Ascension Living do not carry out payment transactions on its website, and therefore do not store your credit card details. Payment for services by Ascension Living are processed by  a third party, PAYPAL and you will be transferred to the PAYPAL website to complete any payment for services. Information about their privacy and security policy can be found here. After completion of payment you will be return to the Ascension Living website.

API
Information that you share on Ascension Living may also be accessed by applications using Ascension Living's API and only publicly accessible information is made available through the API.

Cookies
Cookies are small pieces of information that are stored by your web browser in a file on your computer's hard drive when you use our website. We use cookies to deliver information and fresh content specific to your interests and to improve the experience of using our site. Cookies are widely used on most major websites.

Ascension Living uses "session" cookies to temporarily store information to help you use the site. This information is used to deliver the right content to you as you use the site and avoids unnecessarily asking you to log in. Session cookies expire immediately when you close your web browser or are deleted after 30 minutes of no activity on Ascension Living.

Ascension Living also participates in Google's AdWords pay-per-click advertising programme. AdWords advertisements appear on Google's search result pages and on the Google Network. Google uses cookies to measure the number of Google users that click on an advertisement and visit certain Ascension Living web pages, or who complete certain actions on the Website (such as adding an item to their Watchlist). Google provides this data to Ascension Living without identifying the users. View Google's privacy policy.

Advertising and third party links
Some Ascension Living advertisers may request information directly from users, or link to sites that do so. Ascension Living has no control over its advertisers' privacy policies, and encourages users to review such policies prior to submitting any personal information to them.

Ascension Living contains non-advertising links to a variety of third party sites to enhance the member experience. Ascension Living has no control of either the content or privacy policies of such sites, nor should such links be considered an endorsement of these sites except where otherwise noted.

In some cases, third party advertisers may also use cookies in certain advertisements that appear on the website for advertising purposes. For example, Ascension Living participates in Google AdSense advertising, and as part of this, Google may use cookies in order to reduce the number of times you see the same ad.


Other information we collect
We use additional information to do internal research on our users' demographics, interests, and behaviour to better understand and serve you. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address.

Users who login have their IP addresses recorded. This information will only be provided to legal authorities in cases of suspected fraud or for law enforcement purposes. This information is stored securely and will not be provided to other members or non-authorised parties.

If you choose to post messages in our message areas or leave feedback for other users, we will collect that information you provide to us.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.

Customer service phone conversations may be recorded for internal training and quality assurance purposes. This helps us ensure the information we provide members is consistent and accurate. Phone records will be stored securely and will generally be retained for up to six months.

Membership removal
If you wish to have your registration removed from our directory for any reason, you may send us an email requesting this.


Updates to our information practices
From time to time, we make changes to our information practices or alter the functionality of our website. We always update this statement accordingly, so we encourage you to periodically review this page for the latest information on privacy practices at Ascension Living.

If you have any questions about our privacy policies or any other matter, please contact us.